Client Onboarding Requirements

To ensure a smooth and effective onboarding process, clients must provide the information and access listed below before services begin.

ONBOARDING CHECKLIST

• Business registration & EIN

• Insurance certificates

• Broker or MCO portal access (if applicable)

• Estimated monthly trip volume

• Service area(s)

• Driver roster and availability

• Dispatch software access (or assistance with selection)

Onboarding timelines may vary depending on the completeness of required information and system access.

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